Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. WE DO NOT OFFER RETURNS OR REFUNDS FOR LOGISTICAL DELAYS.
We return the full amount minus shipping to the customer is the product is damaged, printed incorrectly or lost in transit. If the customer finds the product is poor quality, we offer store credit and not a full refund. The customer must return the items in original packaging and send back her their own cost.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Custom Paintings: Custom paint by numbers orders can not be returned or refunded.
Received a faulty product? All Paint by Numbers offers free replacements.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should email us.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping & Delivery
We ship paint by numbers kits products worldwide and we care about the speed of delivery in refining your shopping experience for our website. All shipments are made with well-known and reputable carriers including Australia Post, FedEx, DHL, UPS, USPS, Royal Mail, and more.
We ship from any of our warehouses from Australia, Asia, USA, and Europe. This will depend on which location has the highest stock levels.
All custom paint by numbers are shipped from our Asian Warehouse.
Receiving time = Processing time(2-5 days) +Shipping time(10-13 days) from the day that you ordered. Please note that Covid-19 May impact delivery by 1-2 weeks
What is included in a Paint by Numbers Kits?
Each Paint by Numbers kit from Craft Painting is all inclusive! Included in each kit you will find a printed, pre-numbered canvas, all the paint necessary to complete the design (no mixing required) and paint brushes. All you need is warm water to wash the brushes when you change colors.
Please contact us if you need a digital copy of your numbered canvas to use as a reference.
Why Paint By Numbers?
Dating back to the 1950’s, Paint by Numbers is known as a style of art performed by filling in pre-numbered areas on a canvas or canvas panel with specific matching colors of paint. This popular art form is making a comeback and Craft Painting has brought these designs to market in kit form.
What size artwork is available in Paint By Numbers Kits?
The proven most popular size of Paint by Numbers is 40cm x 50cm (16” x 20”) and designs are available in either horizontal or vertical formats. For our custom kits we offer a variety of sizes to match the original photograph.
Get your own Paint By Number Kit
Painting using paint-by-numbers is simple and enjoyable. It is a fantastic technique to enhance your painting abilities. There are a few things you may do to simplify and appreciate the painting process even more. To paint with numbers, there are no absolute guidelines. The following advice is usually helpful when painting with these kits.
Purchase a kit. It's as easy as picking out a painting that you really like and acquiring it. Unless such noted, all of our paintings are 40x50 cm in size by default. The kit will be delivered to you as fast as we are ready.
Take out your new toolkit, then begin. Working in a room that is spacious, uncluttered, and well-lit are two essential elements to making your painting experience go well. Going to start at the canvas' top.
You will be astounded by the beauty of it once you have completed it step by step and number by number. Don't forget to email us a photo review once you frame it, hang it, and see it.